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In order to make as easy as possible for you to order your repeat medication, we take prescriptions order :

  • By Phone
  • By post
  • By asking at the front desk
  • By ordering over the internet

Whenever possible, please refer to the counterfoil provided on the reverse of your prescription when ordering your medication. This allows us to process a request efficiently and minimises the chance of errors.

Ordering by Phone

Prescription Line – 01472 372151

Lines are open Monday to Friday (except on Bank Holidays) 1pm to 3pm

You will be asked for your Computer Number, please refer to the number on the left hand side of your prescription.

Please do not use the practice general enquiries number as the receptionists will not be able to issue prescriptions outside those hours.

Prescription Requests

If you have access to the internet you can order your prescription via our prescription only email address:

Ordering by Post

Send your prescription request along with a stamped addressed envelope to:

Prescription Services
Woodford Medical Centre
Freshney Green Primary Care Centre
Sorrel Road
N E Lincs
DN34 4GB

We cannot be held responsible for the delivery of postal requests, either to ours or to your address. Please allow at 5 working days for the request to reach us and to be returned to you. If you do not receive your prescription within 5 working days, please contact the surgery to try and ascertain if it has been issued.

Ordering Online

Visit our Online Services page to find out how to register to use this service

Prescription Collection

In order to process the large number of requests each day please note that 48 hours notice is required for repeat prescription requests.The Schedule for ordering and collection is therefore:

  • Monday - Wednesday
  • Tuesday - Thursdays
  • Wednesday - Friday
  • Thursday- Monday
  • Friday - Tuesday

Please note that the surgery is not open on weekends. You should therefore ensure that prescriptions are collected before surgery closes on Friday evening.

Due to the high volume of requests received by the practice each day, you should note that you will be asked to call back if you request your prescription earlier than the times indicated above.

Electronic Prescription Service (EPS)

If you get regular prescriptions, the EPS may be able to save you time and unnecessary trips to the surgery. EPS makes it possible for prescriptions to be sent electronically to the pharmacy or dispenser of your choice.

To nominate a pharmacy, just ask your preferred pharmacist what to do.

Pharmacy Collection

If you do not wish to use the EPS but would like the pharmacy to collect prescriptions on your behalf, contact your own pharmacist directly and they will be able to make the necessary arrangements for you.

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

The current prescription charge is £9.15 per item.

  • The 3-month PPC costs £29.65 and will save you money if you need more than 3 prescribed items in 3 months.
  • The 12-month PPC costs £105.90 and will save you money if you need more than 11 prescribed items in a year.

If you are likely to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a Pre Payment Certificate.

  • Telephone advice and order line 0845 850 0030
  • Buy or Renew a PPC On-line (URL broken)

Further information about prescription exemptions and fees can be found on the NHS website.